We Got You Covered
Need service or repair on one of our drain camera systems? We have over 25 years experience and will make sure that your equipment is serviced properly to provide proper functionality. For a unit that needs repairing, please do the following:
Call or email us for a Return Authorization (RA) Number
Package the equipment securely in a box
Put the RA number on the box
Ship to this address:
Subtech Design & Manufacturing, Inc.
Local clients may visit our store during hours:
Mon – Fri: 7:30am – 4:30pm
Sat & Sun: Closed
New Services as of March 27, 2023
Starting immediately, we are pleased to announce our provision of sewer equipment repair services for all manufacturers. We empathize with the challenges of equipment repair, from the complexities of packing and shipping, to extended wait times. Our repair facility aims to mitigate these concerns by offering comprehensive repair services, including pumps and engines. We will provide a full engine repair and routine service package, encompassing diesel/gas motors, nozzles, hoses, and even a complete motor rebuild. Our customer-centric approach eliminates the need to crate and ship equipment, or travel great distances to reach the manufacturer. Instead, we offer an expedited pickup and delivery service for your convenience. To enhance the lifespan of your valuable machines, we also offer customizable preventative maintenance plans that include routine checks and services.
Furthermore, our services extend to cable machine and sewer snake repairs, encompassing cutting heads, air switches, cables, and replacement parts for any other equipment that may require attention. Our clients can expect prompt and reliable support, with customer satisfaction as our top priority. We encourage you to contact us for any equipment repair needs, as we strive to provide comprehensive and efficient solutions to our valued customers.
We understand that your time is valuable, and thus, we offer the following services to ease the process of equipment repair:
- Weekly Pick-up Service – Should you require any repairs, kindly contact us, and we shall arrange to collect your equipment at the beginning of the week for a nominal fee.
- Weekly Drop-off Service – Upon completing the repairs, we will drop off your equipment at your convenience for a small fee towards our service.
- Free Equipment Drop-off Facility – Alternatively, you may choose to visit our facility during shop hours and drop off or pick up your equipment, free of charge.